Broadband Office Solutions & Kari’s Law No More “9” Prefix to Dial 911

Broadband Office Solutions & Kari’s Law

No More “9” Prefix to Dial 911



In December 2013, Brianna Hunt who was 9 years old at the time attempted to do what we were all trained to do in case of emergency, dial 911.  Brianna’s mother Kari, was stabbed multiple times in a hotel room by her estranged husband as her and her other siblings watched.

She tried four times as her mother was being murdered. What Brianna didn’t know is that in many businesses and hotels — this one included — the caller must dial a prefix, such as the number 9, prior to 911 to get an outside line.” (

 On February, 16, 2018 President Trump signed into law Kari’s Law Act of 2017, which will require businesses, offices and the like, with multi-line telephone systems to allow direct dial to 911, without any prefix.

“The law says that anyone installing, managing or operating multi-line telephone systems may not install manage or operate such a system unless it is configured such that the user can directly initiate a 911 call. This applies to anyone installing, manufacturing, first selling or leasing two years after the date of enactment of the act.” (

Broadband Office Solutions (BBO) had eliminated the need for 9 prefix in dialing an outside line many years prior to the Kari Law.  Our systems were designed to access an outside line as soon as you pick up the phone’s receiver. Organizations with older PBX systems, would have to go through the process of reprogramming their systems in order to be compliant with the new federal mandate.

Broadband Office Solutions (BBO) can assist companies interested in making their business phone system compliant with the new federal requirements. Please give us a call at 855-BBO-6100 for a free consultation or visit us at

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